Caroline Biss Cookie Statement

This cookie statement was updated most recently on 30 March 2023.


1.    Who are we?. 1

2.    Introduction. 1

3.    What are cookies?. 1

4.    Types of cookies 2

5.    Cookies that we use. 3

6.    Your consent 3

7.    Enabling and disabling. 3

8.    Your rights. 3


1.    Who are we?

This is the website of the public limited company Caroline NV, VAT reg. BE 0400.278.715, Ghent Register of Legal Entities, Dendermonde division, Kouterbaan 44, 9280 Lebbeke, Belgium.

Where this policy mentions “We”, “Us”, “Our”, this refers to Caroline Biss.

You can reach us at the above address or via e-mail at

We have appointed a Data Protection Officer, who can be reached via the above addresses.

2.    Introduction

Caroline Biss uses its own cookies (first-party cookies) and those of third parties, the services of which we (may) use on the website (third-party cookies). Article 5 gives an overview of all the cookies with their respective purpose, lifespan, who places and who receives them.

3.    What are cookies?

These are small information files that are stored on the device with which you visit the website, such as a computer, tablet or smartphone. Where we refer to “cookies” below, we also mean other similar technologies, such as pixels, plug-ins, trackers, reCaptcha, etc. Cookies make it possible to recognise your browser. Convenient, because they save you from having to repeatedly enter your data, specify preferences or adjust your settings. They enable us to make our website work better, lend us insight into visitor behaviour, and other parties can gain insight into your surfing behaviour so that they can show you personalised advertisements.

We also wish to mention the cookies that are used to integrate various social media network sites on our website. The content can be shared with these social media network sites by means of the buttons present. Examples of such social media network sites are Facebook, Instagram and TikTok.

We use strictly necessary, performance and targeted cookies. With the exception of the strictly necessary cookies, we ask for your consent before placing these small information files.

The cookies represent personal data. You will find more information about the processing of personal data in our privacy policy.

Cookies do not represent any danger to the security of your computer.

4.    Types of cookies

4.1. Origin

First-party cookies are cookies that Caroline Biss places on the website.

Third-party cookies are cookies that third parties place via the website of Caroline Biss. They ensure that certain data are transmitted to these third parties when you visit our website.

4.2. Lifespan

Permanent cookies remain on your device (desktop, laptop, smartphone, etc.) for the lifespan of the cookie. They are activated each time you visit our website.

Session cookies function only during the current session and are removed when you shut down your browser.

4.3. What is the purpose of these cookies?

Strictly necessary cookies ensure that all elements of the website function optimally. These are, therefore, cookies that are necessary for the proper operation and security of the website.

Non-functional cookies are there for statistical and commercial purposes.

Performance cookies provide us with insight into how a visitor to our website navigates between the different pages, and the region from which that person visits us. On the basis of the information collected, a statistical analysis is made in order to improve and enhance the structure, navigation and content of our website.

Via the targeted cookies, you receive personalised online advertising. Through your surfing behaviour (how and where you click), we and the third parties gain insight into the performance of our campaigns.

Social media cookies are placed via the buttons of social media sites (such as Facebook, Instagram, TikTok, etc.) that are placed on our website and passed on to these social media. Caroline Biss has no influence on the use of, or the way in which social media sites treat such data. You will find more information about this in the privacy statements of the third parties (see 5.2).

5.    Cookies that we use

5.1. Cookies

5.2 Links to the privacy policy of the third parties

Third party

Link to the privacy policy






6.    Your consent

You give your consent when you visit the Caroline Biss website for the first time by clicking on “Accept all cookies”. However, should you wish to define your preferences, you have the option of clicking on the “Cookie settings”. There, you may choose which cookies you wish to accept.

You can always change your choice by clicking on the “Change cookies” button.

7.    Enabling and disabling

You can delete the cookies automatically or manually via your browser. It is also possible to indicate whether certain cookies may be placed or not. If you wish, you can set up your Internet browser to receive a message when a cookie is placed.

More information about these options can be found in the browser’s Help function instructions.


Link to the privacy policy

Internet Explorer





N.B. If cookies are disabled, it is possible that the Caroline Biss website will not work optimally. After deletion in your browser, cookies will again be placed during any subsequent visit to our website, provided you give your consent.

8.    Your rights

You have many rights as regards the processing of your personal data, including the processing of cookies.

The execution of your rights in our systems and procedures takes place no later than 30 days after we have received your request. If, for some reason, we not meet this deadline, we will inform you before the end of the original period.

8.1      You may access your personal data

You have the right to access information on the personal data that we process about you, the purpose of the processing, from where we obtained the data and who receives the data.

In these cases, you can also learn how long we will retain the data, whether the data is used for automated decision-making purposes and whether we intend to send the data to a country outside the European Union.

We will send you the requested information in writing or electronically.

8.2 You may have your data corrected/completed

It may be the case that the data we have from you is not, or no longer, correct. You may request us at any time to have incorrect data rectified or incomplete data completed.

8.3.    Right to erasure

If you think that we are processing these cookies wrongfully, you can erase them via your browser.

8.4.       Right to restrict the processing of personal data

You may request that we restrict the processing of your personal data, should you suspect that the data is incorrect or that the processing is wrongful.

8.5.       Right to object

You have the right to object to the processing of your personal data, including any profiling. Processing is then stopped, unless the processing is needed to safeguard the interests of a third party, or to initiate, assert or substantiate a legal claim.

8.6.    Right to submit a complaint

If you do not agree with our viewpoint, you can contact the Belgian Data Protection Authority. You may also submit any complaints to this authority. The contact details are Rue de la Presse/Drukpersstraat 35, 1000 Brussels, +32 274 48 00/

8.7.       Proof of identity of the requester

You can exercise your rights as regards the processing of your personal data by sending a written request

·       to Kouterbaan 44, 9280 Lebbeke

·      by e-mail to our address:

Please always be as specific as possible when you wish to exercise your rights. That will help us to process your request correctly.

To avoid that a person other than yourself exercises your rights, we will wish to verify your identity as best as we can. For this reason, your request must always be accompanied by a document proving that the identity of the requester matches your own identity. You can do this by attaching a photocopy of your identity card to the request. Please be sure to block out your ID card photo, card number and suchlike so as to protect your privacy.

We shall notify you if we believe the document provided constitutes insufficient proof. We reserve the right to defer processing the request until sufficient proof has been provided.